Telephone & Equipment
Accessories

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Telephone Switches

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4X8 CICS

This is the Compact ICS control unit. It comes with 4 lines and 8 extensions. The control unit has an analog port built into it which will allow for an answering machine to be hooked up, music on hold, conferencing unit or other none system device. This system is also voicemail compatible. Comes with 7.0 Software cartridge.

4X16 CICS

This is the Compact ICS control unit. It comes with 4 lines and 16 extensions. There is also an analog port built into the control unit which will allow for an answering machine to be hooked up and a general mailbox can be put on this system. This system is also voicemail compatible. Comes with 7.0 Software cartridge.

MICS

Norstar Modular ICS 0X32 Key Service Unit. This KSU is designed for small to medium sized business and is expandable up to 272 ports or extensions. Integrated applications include voice messaging, unified messaging, digital networking, and enhanced call centers. Supports all Norstar and business series telephones. Features distinctive ringing, built-in paging, built in music on hold, automatic set relocation, toll restriction, and direct inward system access. Comes with 7.0 Software Cartridge.

Voice Mail Systems

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Call Pilot 100

4 Ports, 9 hours of storage (Includes 10 mailboxes)

The Norstar Call Pilot 100 and 150 delivers scalable advanced messaging to small and medium sized businesses. The Call Pilot 100 is a 4 port system with growth capability to 40 mailboxes. Businesses with 10 to 40 users should choose the Call Pilot 100. The Call Pilot 150 is an 8 port platform with up to 200 mailboxes. Businesses with 32 to 200 users should purchase the Call Pilot 150. When you buy a Call Pilot voicemail system you receive voicemail, with advanced applications, and basic call center. Call Pilot is supported on the Norstar CICS and MICS systems with 4.1 or higher software, as well as the Norstar T series and M series telephones.

Call Pilot 150

8 Ports, 60 hours of storage. (Includes 20 mailboxes)

The Norstar Call Pilot 100 and 150 delivers scalable advanced messaging to small and medium sized businesses. The Call Pilot 100 is a 4 port system with growth capability to 40 mailboxes. Businesses with 10 to 40 users should choose the Call Pilot 100. The Call Pilot 150 is an 8 port platform with up to 200 mailboxes. Businesses with 32 to 200 users should purchase the Call Pilot 150. When you buy a Call Pilot voicemail system you receive voicemail, with advanced applications, and basic call center. Call Pilot is supported on the Norstar CICS and MICS systems with 4.1 or higher software, as well as the Norstar T series and M series telephones.

 

 

Parts & Accessories

Norstar T-Series Telephones

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Norstar T7100

Business Series Terminal. The sleek and simply designed T7100 delivers Norstar and BCM features and reliability to low-traffic areas such as lobbies, office kitchens, reception rooms, and break rooms. This single line telephone an easy to use, but highly functional telephone set with a programmable memory button and a 16 character LCD window. Available in black or platinum.

Norstar T7208

Business Series Terminal. The T7208 is uniquely suited for lower internal and high external calling volumes, and supports up to 8 lines and frequently used features. This multi-line telephone offers 8 memory buttons, a 16 character LCD window and a headset jack. The T7208 is a cost effective solution for users needing only a few programmable features and/or autodial numbers. It is well suited for reception areas, workstations with moderate call volume, as well as areas with shared telephones such as manufacturing plants, retail departments, or repair centers. Available in black or platinum.

Norstar T7316
T7316E

The multi-line, feature rich Meridian Norstar T7316 is a telephone that will accommodate the needs of a wide variety of users. This set provides access to 24 memory buttons and 3 soft keys. Easy to follow function prompts will display on the 16 character, 2 line LCD window. A visual light indicator notifies users of incoming calls, and voice mail messages. Includes a headset jack, mute button, and hands free speaker phone function (on the T7316e model). These features coupled with the easy of use make the Meridian Norstar T7316 the best choice for both administrative professionals and executive management. Available in black or platinum.

Norstar T7406

The T7406 Cordless Telephone is a desk-centric mobility solution, designed for use in a small to medium sized enterprise site. With coverage area of up to 282,000 feet or less, with 1 to 6 users. The T7406 Cordless telephone enables you to deliver better customer service, reach critical mobile staff, and increase the productivity of mobile workers. The business value you get from your T7406 will become apparent immediately. (Base Station supports up to 3 telephones.)

Norstar T24

The T24 Key Indicator Module (KIM) is a 24 button module that attaches directly to the T7316E; this forms the Business Series Terminal (BST) Central Answering Position (CAP). Up to 4 - T24 Key Indicator Modules can be attached to a T7316E to gain access to over 100 memory buttons capable of supporting lines, features, and/or autodials.

Norstar M-Series Telephones

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Norstar M7100

This is a single line telephone set specifically designed for the Norstar System. It is usually used in conference rooms, break, or reception area, guest/waiting rooms. Any place where it is necessary to only dial out and not receive a lot of phone calls. It has a Liquid Crystal Display, feature button, and hold button.

Available in Ash, Gray, or Black. Desk or Wall mounted.

Norstar M7208

This telephone is a 8 button phone. Capable of displaying 6 lines, it is normally used in offices with 6 lines or less. Features include intercom button, 2-way speakerphone, LCD display that shows time and date. It will also display who is calling on internal calls and if caller ID is enabled on the switch, will display who is calling and their phone number on external calls.

Available in Ash, Gray, or Black. Desk or Wall mounted.

Norstar M7310

This phone is considered the most user friendly of all the M-series Norstar phones. It has a 2-way speaker phone, 2 line liquid crystal display, 8 line capability, 24 one touch programmable buttons for internal/external speed dialing, or feature access. The user can determine what task each button performs.

Available in Ash, Gray, or Black. Desk or Wall mounted.

Norstar M7324

The M7324 telephone set is best used as a console phone for medium to large sized companies. It has 22 buttons with lights next to each. This allows the user to have up to 22 lines viewed on the phone. They can also be programmed to view extensions. This allows the user to monitor who is on their phone and handle calls more efficiently. It also has a 2-way speakerphone. The phone can be expanded to have more line buttons by adding a Key Lamp Module.

Available in Ash, Gray, or Black. Desk or Wall mounted.

KLM
Key Lamp Module

The Key Lamp Module can be attached to the M7324 telephone to provide 48 additional memory buttons which can be used to a busy or idle status for up to 48 more extensions, as well as to program system features or autodial numbers. Up to two KLMs can be added to the M7324 set. One Station Auxiliary Power Supply is required to power every 2 KLM modules. A terminal with one or two KLMs can be assigned enhanced CAP status which allows the KLMs to support line appearances. Up to 5 enhanced CAP positions can be supported on the Modular ICS system. The Compact ICS supports one enhanced CAP position.

Available in Ash, Gray, or Black.

Nortel I-Series Telephones (for the BCM -Business Communications Manager)

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Nortel i2002

A business level, multi-line IP desktop telephone with an integrated LCD screen. The IP phone 2002 is a full featured, mid-range IP desktop solution ideally suited for moderate call volume users such as office managers and technical specialists.

Key Features

  • Basic and advanced telephony features, such as forward, transfer, audio control center, and distinctive ring tones, improve interpersonal communications.

  • Content-sensitive soft key arrangement for controlling display based features for improved productivity.

  • Reduced installation costs by only requiring a single Cat 5 cable drop to the desktop for telephone and co-located PC.

  • Full-duplex hands free is crystal clear by incorporating a narrowband speaker in combination with acoustic echo cancellation.

Nortel i2004

The Nortel Networks IP phone 2004 delivers traditional business communications in a network controlled by a Nortel Networks business Communications Manager (BCM), Meridian 1, Succession 1000, Succession 1000M, or Multimedia Communications Server 5100. The IP phone 2004 is directly connected to the LAN via a 10/100 BaseT Ethernet connection, offering simplified management and reducing time and cost associated with moves, adds, & changes.

Key Features

  • Integrated Switched Ethernet connection prioritizes voice traffic to ensure high quality voice and reduce wiring and cable requirements.

  • Power over Ethernet delivers power from the data switching equipment over Ethernet cabling via the IEEE 802.3af specification.

  • DHCP-compatible to simplify network administration by providing centralized, automated IP address management.

  • Microsoft TAPI-compliant interface operates with Call Pilot and Personal Call Manager providing on-screen displays of call logs, directories, etc.

  • Standards based solution that allows automatic firmware upgrades as standards and features evolve.

Nortel IP Phone Key Expansion Module

Nortel Networks IP Phone Key Expansion Module provides additional line/feature key appearances from Nortel Networks Communications Servers to IP Phones i2002 and i2004 by up to 24 keys per module, 2 columns of 12 keys each - extending the reach of your employees and offering increased personalization to both customers and colleagues at the desktop. Two modules can be added to the i2002 or i2004 sets for a total of 48 additional key appearances.

Key Features

  • Centralizes and extends support for inbound callers, offering increased personalization, by expanding the number of lines/feature key appearances by 24, using the IP 2002 or 2004 telephone sets.
  • Powered directly from the IP phone 2002 or 2004, thereby eliminating the cost of a stand alone power supply and increasing "fail-safe" reliability.
  • Compatible with all Nortel Networks IP communications servers offering scalability and investment protection as business needs change.
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4X0 LS/DS Trunk Card

Provides access for up to four Central Office analog telephone lines. All LS (Loop Start)/DS (Disconnect Supervision) Trunk Cartridges have Disconnect Supervision capability and are labeled with "DS" on the faceplate. Also called the New DS Loop Start Trunk Cartridge.

Compatible with the Modular ICS core, Fiber and Copper Trunk Modules, the Compact ICS core and the Modular 8x24 Copper Trunk Modules.

4X0 DS Trunk Card

Allows addition of up to 4 central office lines, provides disconnect supervision to the central office lines with 8x24 KSU and DR3 software. For use on all versions of 8x24 systems, MICS and CICS.

4X0 DID Trunk Card

Provides an interface for DID trunks (Direct Inward Dial)

2X0 E&M Trunk Card

Provides E&M Tie line private networking between Norstars in a private networking configuration. Contains 2 E&M Type II Trunk interfaces. The cartridge also contains 2 DTMF receivers required to support DISA on Loop-Start Trunks. Compatible with the Modular ICS Fiber Trunk Module and the Modular 8x24 Copper Trunk Module.

4X0 Caller ID Trunk Card

This is the caller ID card for the MICS control unit and/or the M12X0 fiber trunk module used to expand the line capability of the MICS. You must have these cards in order to receive caller ID from your dial tone provider.

12X0 Fiber Trunk Card

This module allow for the addition of trunk lines to the MICS Norstar control unit. It connects via an expansion port on the 2 port or 6 port fiber expansion cards. This module houses 3 cards to allow up 12 trunks to be added to the system.

0X16

This is the 16 station expansion module for the MICS Norstar System. It connects to the MICS control unit via a fiber connection on the 2 port or 6 port fiber expansion card. Up to 16 additional telephones can be added to the system for each 0X16 added.

2 Port Fiber Expansion Card

Connects additional Fiber Trunk, Fiber Station, or Analog Station Modules to expand core Modular ICS capacity. There are two ports which can be used to add either the M12X0 fiber trunk module or the 0X16 fiber station module.

6 Port Fiber Expansion Card

This is the 6 port expansion card used inside of the Norstar MICS control unit and allows for up to six expansion modules 12X0 fiber trunk module or 0X16 fiber station module) to be added to the control unit. By adding 2 of these cards to the MICS the control unit will be capable of maximum capacity. (Must have XC Software to add 2 expansion cards). One port on this card is also used for NAM voicemail modules to be added to the system.

6 Port Fiber Expansion Combo Card

This is the 6 port fiber expansion card for the MICS. It allows the expansion of lines and/or stations via the M12X0 fiber trunk module or the M0x16 fiber station module. The MICS control unit will support up to 2 T-1 for Digital Trunk connection, and this card has the T-1 clock card built in. By adding this card you are gaining not only six ports of expansion but also hardware clocking necessary for adding a T1.

0X8 Analog Station Module with Message Waiting

This is an analog station module that allow up to 8 analog port to be added to the MICS Norstar System. It connects via an expansion port on either the 2 port or 6 port expansion card. One additional 0X8 analog module can be added by daisy-chaining from the first module, leaving your expansion ports available for other uses. With Message Waiting.

SC Classic Convertible Headsets

Choose between 2 popular styles!

The ear hook style is lightweight and comfortable with a flexible ear hook to fit comfortably behind either ear The headband is adjustable, lightweight yet durable and can be worn on either side.

  • Adjustable headband with a padded temple pad for a non-slip fit.
  • Superior flexible noise canceling microphone
  • Replaceable soft foam ear pad Pull apart quick disconnect cord* for the convenience of walking away without removing the headset.

*Bottom standard cord included for direct plug in to some Nortel, ESI phones, NEC, and many others... where Polaris headsets are compatible.

1 year warranty. Call or email us to ensure correct compatibility.

Plantronics CS55 Wireless Headset

1.9GHz UPCS voice-dedicated wireless technology. Roam hands-free up to 300 feet. Extended hands-free talk time - up to 10 full hours. One-touch control over calls and volume. Enjoy the flexibility of three convertible styles, over the ear, behind the neck or with a headband. Ensure call privacy with digitally encrypted security. Noise Canceling microphone. Reduce the wait: battery recharges in three hours. 1 year factory warranty.

Plantronics HL10 Headset Lifter

This optional accessory, allows you to answer calls away from your desk. For use with the Plantronics® CS10, CA10, CS50, CS55. 1 year factory warranty.

Polycom Sound Station 2 Nortel EX

Communicating with crystal clarity couldn't be easier! Just connect a SoundStation 2 directly into a Meridian or Norstar digital wall jack. No analog adapter or complicated connections are needed to take advantage of natural two-way conversations with Polycom's breakthrough Acoustic Clarity Technology.

  • Designed for medium to small conference rooms.
  • Key Features
  • Large backlit display - Offers easily viewable call and phone functions.
  • Dynamic noise reduction -Reduces background noise from fans, projectors, heating and air units.
  • Users can speak naturally and be heard from up to 10 feet away
  • Ability to increase coverage - Option extension microphones expand coverage for larger rooms. (Sold Separately)

DO NOT ORDER THIS IF YOU DO NOT HAVE A NORTEL PHONE SYSTEM.

Clear One Max Attach Conference Phone

ClearOne MaxAttach Conferencing Telephones are truly a "one size fits all" conferencing solution. It comes with two conference phones, for greater coverage in larger conference rooms, and can also be expanded up to four linked phones using the MAX EX Expansion Kit. Additionally, the two phones can be used in separate rooms with the purchase of an extra power supply base unit. Connects up to 4 phones.

Designed for medium to large conference rooms, Training rooms, Unique room configurations such as a U shaped table layout.

IntelliTouch On-Hold Plus 6000

OHP-6000 Series Digital Player. Revolutionary digital music-on-hold playback system supports MP3 and WMA audio formats. The unit has 64MB of on board memory preloaded with over 228 minutes of great sounding licensed music content, so it's ready to go right out of the box. Add new content to the player by connecting to a PC via the USB port or just slip in a Secure Digital (SD) Card with new content. By adding a SD Card you can increase the memory to 1GB. Best of all, there are no moving parts to break or wear...non-volatile memory means it retains its recorded content, even after power failure.

Software -- With the simple-to-use MessageStudio Software (included) you're just a few mouse clicks away from your own, professional sounding, custom on-hold audio presentation. You'll be surprised at just how quick, fun and easy it is to sound like a Fortune 500 company!

APC Surge Protector w/350VA Battery Backup

Disasters are usually unexpected, so make sure you're protected. This high-speed Internet surge protector and battery backup provide up to 27 minutes of backup for your computer, hubs and routers. 8 power outlets: 4 battery backup plus surge, 4 surge only; includes 2 transformer-block spaced outlets. High-speed Internet surge protection; phone/fax/modem/DSL compatible Up to 27 minutes of battery backup for your desktop, monitors, hubs and routers in case of power failure. 350VA (200 watts) is enough to run powerful systems, large monitors or multiple peripherals. File saving, auto shutdown software included. Six foot power cord.

APC Surge Protector w/650VA Battery Backup

Be comforted in knowing your computer and your work are unthreatened by the pending storm. If there is a power outage, this surge protector with battery backup will keep your computer safe. 8 power outlets: 4 battery backup plus surge, 4 surge only; includes 2 transformer-block spaced outlets. Up to 60 minutes of battery backup for your desktop, monitor, hubs, and routers in case of power failure. High-speed Internet surge protection; phone/fax/modem; cable and Ethernet; DSL compatible. 650VA (390 watts) is enough to run powerful systems, large monitors or multiple peripherals. File-saving, auto shutdown software included.

APC Back-UPS ES 10 Outlet 750VA 450-Watt UPS

Protect your equipment from power interruptions and possible damage due to surges, outages or brownouts. APC's Back-UPS ES 10-outlet 750VA 450-watt UPS will keep you up and running, despite the occurrence of unwelcome electrical events, by providing temporary battery power when the utility power is out. This high-quality UPS reserves power capacity and run time for connected equipment that requires battery back-up, while providing surge-only protection for less critical equipment. It protects connected loads from surges, spikes, lightning and other power disturbances. And it ensures clean, uninterrupted power to protected equipment while batteries are being replaced. The APC Back-UPS ES USB 750 VA UPS features 120V input and output, USB interface port and a leak-proof, maintenance-free sealed lead-acid battery with suspended electrolyte. This high-performance UPS offers 365 Joules surge protection, filtering and data line protection. It provides audible alarms to notify you of changing utility power and UPS conditions. The APC Back-UPS ES YSB 750VA with Tel and coax 120V comes complete with software, free anti-virus firewall trial, email privacy, system recovery and online backup software, USB cable and user manual.

APC Back-UPS RS/XS 1500VA

This UPS Backup system adds 1500VA power to your existing UPS. Because Uninterrupted Power Supplies are so critical to the successful operation of your electronic equipment, this phenomenal APC product is an essential element to your power management system. APC's Back-UPS RS/XS 24V Battery Pack features 12 volt battery output, 372-hour volt-ampere capacity. Expected battery life is between four and six hours.